Effective Date: 1st April 2026
At Renergie Renewables, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, www.renergie.co, and interact with our services.
1. Information We Collect
We may collect and process the following types of personal information about you:
- Personal Identification Data: Name, address, email address, phone number, or other contact information you provide.
- Technical Data: IP address, browser type, operating system, and website usage data, such as pages visited, the time spent on those pages, and interactions with our website.
- Marketing and Communications Data: Your preferences in receiving marketing communications from us and your communication preferences.
2. How We Collect Your Data
We collect personal data in the following ways:
- Direct Interactions: You may provide personal information by filling out forms on our website, subscribing to our newsletter, or contacting us directly via email or phone.
- Automated Technologies: As you interact with our website, we collect technical data through cookies, server logs, and similar technologies.
3. How We Use Your Personal Data
We use the information we collect for the following purposes:
- To provide and manage our services: Including responding to inquiries, delivering products, or fulfilling contracts.
- To improve our website: Analysing usage data helps us enhance the user experience on our website.
- Marketing: If you have opted in, we may send you information about our products, services, promotions, and updates.
We will only process your personal data when we have a lawful basis to do so, which may include fulfilling a contract, complying with a legal obligation, or pursuing our legitimate business interests.
4. Sharing Your Data
We will never sell your personal data. However, we may share your data with:
- Service Providers: We may share your personal data with trusted third parties who assist us in operating our website or conducting our business (e.g., payment processors, marketing agencies).
- Legal Requirements: We may disclose your data to comply with any legal obligations or protect our rights.
5. Data Security
We have implemented security measures to protect your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use encryption and secure servers to safeguard the information you provide.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it. We will also retain and use your data to comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Right to access: You have the right to request copies of your personal data.
- Right to rectification: You can request that we correct any information you believe is inaccurate or complete any data you believe is incomplete.
- Right to erasure: You may ask us to delete your personal data under certain conditions.
- Right to restrict processing: You can request that we restrict the processing of your data in certain situations.
- Right to data portability: You can request that we transfer the data we have collected to another organisation or directly to you.
- Right to object: You may object to our processing of your personal data in certain situations.
To exercise any of these rights, please contact us at [email address].
8. Cookies
Our website uses cookies to collect information. You can choose to accept or decline cookies through your browser settings. For more information about the cookies we use, please refer to our [Cookie Policy].
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
The Renergie Company Ltd
Email: [email protected]
Address: 10 Beech Court, Hurst, Reading, Berkshire, RG10 0RQ